Each time you use the Add/Remove Programs tool in Control Panel, a new Msi*.log file is created. Note This should be used only for troubleshooting purposes and should not be left on because it will have adverse effects on system performance and disk space. To include the v and the x option, specify “/l*vx”. “*” – Wildcard, log all information except for the v and the x option. The “x” flag is available only on Windows Server 2003 and later operating systems, and on the MSI redistributable version 3.0, and on later versions of the MSI redistributable.
M – Out-of-memory or fatal exit information Each letter’s actual function is as follows for MSI version 1.1: Each letter turns on a different logging mode. The letters in the value field can be in any order. HKEY_LOCAL_MACHINE\SoftwarePolicies\Microsoft\WindowsInstaller To enable Windows Installer logging yourself, open the registry with Regedit.exe and create the following path and keys:
Note that Path is the full path of your Office source location. In the Open box, type the following command line, and then click OK:.The best thing to do in this situation is to restart your computer, and run Office Setup again with complete verbose logging turned on (with one additional option). To do onetime verbose logging:ĭiagnosing When Setup Stops Responding At times, Office Setup stops responding (hangs), and you do not receive any error message. It will capture “warning” as well as “error” messages that provide us with clues to your problem. “Verbose logging” is a setting that exposes more information during the installation process. Here’s a shortlist of some useful troubleshooting techniques, divided into two sections according to the two main types of MS Office Installations:Ĭlick-to-Run: Office 365 installed MS Office MS Office MSI Install Troubleshooting
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